E-commerce & Retail
Order tracking replies, abandoned cart follow-ups, returns processing, inventory alerts, review management, and email handling — all automated. Your team focuses on growing the business, not answering the same questions.
See The Difference
Same orders. Same customers. Same emails. Completely different outcome.
23 emails asking about order status. Staff opens each one, finds the order number, checks the courier tracking, types a reply. Takes all morning.
2+ hours. Same answer 23 times.System already read all 23 emails, checked tracking for each order, and drafted personalised replies: "Hi Sarah, your order #4521 shipped yesterday and is expected by Wednesday. Here's your tracking link." Staff reviews, hits send.
2 minutes. All 23 handled.Customer emails wanting to return a product. Staff reads the email, checks the return policy, looks up the order, calculates the refund, types a reply, generates a return label. 30 minutes per return.
30 minutes per return. 3 returns = 90 minutes.System reads the return request, checks it against your return policy automatically. Within policy? Drafts approval email with return label attached. Outside policy? Flags for your review with the reason. Staff reviews, hits send.
30 seconds per return. Policy enforced automatically.Supplier emails saying a shipment is delayed by 5 days. Email gets buried. Customers who ordered those products don't find out until they complain. Bad reviews follow.
Revenue lost. Reputation damaged.System reads the supplier email, identifies which orders are affected, and drafts proactive emails to each customer: "Hi James, your order of [product] has a slight delay. New expected delivery: [date]. We apologise for the inconvenience."
Automatic. Customers informed before they complain.Best-selling product runs out of stock. Nobody noticed. Listing goes down on Amazon. Customers go to competitors. You find out the next day.
Revenue lost. Listing suppressed.System checked inventory at 8:00 AM. Sent an alert: "Product X stock at 12 units — below reorder point of 20." Draft purchase order ready for your supplier.
Caught before it's a problem.3 new reviews on your store — 2 positive, 1 negative. Nobody responds. The negative review sits there unanswered for a week. Potential customers see it and leave.
20 minutes if done. Usually not done.System found all 3 reviews. Drafted thank you replies for the positive ones. Drafted a professional, empathetic response for the negative one addressing the specific concern. Flagged it for your review before posting.
1 minute to review. Reputation protected.47 customers added products to cart but didn't buy. No follow-up sent. 70% of potential revenue walks away. Tomorrow there will be 47 more.
£0 recovered. Every day.System sent a personalised email 1 hour after each abandoned cart: "Hi Lisa, you left [product] in your cart." Second email at 24 hours with a reminder. Third at 72 hours with a 10% discount. Running automatically, every day.
Automatic. Revenue recovered while you sleep.Half the day spent answering emails. Returns piling up. Stock ran out. Reviews ignored. Abandoned carts lost. No time to actually grow the business.
4+ hours of admin. Revenue lost daily.Every email answered. Returns processed. Stock monitored. Reviews responded to. Abandoned carts followed up. All on autopilot. Your day was spent on marketing, products, and growth.
Under 10 minutes reviewing. Business growing.Customer replies are drafts — you review before anything gets sent.
Returns outside your policy get flagged, not auto-approved. You decide.
Negative reviews get flagged for your approval before any response is posted.
The system handles the repetitive work. Your brand voice and decisions stay yours.
Your brand. Your rules. The system just moves faster.
Free Trial
No card required. No commitment. No installation. If it doesn't save you time, you owe nothing.
Book a 15-minute call — we understand your store
We set up the system within 24 hours
Your team starts using it immediately
After 14 days — keep it or walk away
Or email us at info@aiautomationstudio.co.uk